Frequently Asked Questions

One of the best parts about renting with A to Z Storage is that we do not require a security deposit. This means you can start your storage journey without the burden of upfront costs. We want to make the process as easy and affordable as possible so you can focus on what matters most—safeguarding your belongings.

The minimum rental period is 30 days. Customers can use the unit for a shorter period of time if desired, but a client must rent a unit for at least one month at a time.

Security is of utmost importance to us. Our facilities have 24/7 camera surveillance, secure access controls, and free high-security locks for each unit. Additionally, the entire facility is well-lit from dusk to dawn to ensure your belongings remain safe.

Yes, our customers enjoy 24/7 access to their storage units, providing unparalleled convenience. This means you can access your belongings whenever you want, whether during the day or in the middle of the night, without any restrictions.

We prioritize the safety of all our customers’ belongings. Therefore, we prohibit the storage of hazardous materials, explosives, firearms, illegal substances, perishable food items, and any items that produce odors. If you’re worried about a specific item, please get in touch with us for clarification.

Yes, we offer insurance options to give you peace of mind. While securing a unit with us provides robust security measures, additional insurance can cover unforeseen events. Contact our team for more details on the insurance policies available.

We accept whatever kind of payment works best for you. You can make payments through our website, in person at our facility, or by phone. We accept cash, checks, Visa, MasterCard, and Discover.

We understand that your storage needs may change. If you need to upgrade or downsize your unit, simply contact our team, and we’ll facilitate a smooth transition. If you wish to move out, kindly notify us, and we’ll handle the process efficiently.

Absolutely! We offer various discounts and special offers, including free months on select sizes and referral discounts. Call us at 219-226-0119 or visit our office to learn more about our current promotions.

If you have any other inquiries or need further assistance, feel free to contact us at info@atozstorage.net or call 219-226-0119. Our friendly staff is always here to help you find the best storage solution for your needs. We look forward to serving you at A to Z Storage!